Access
The Stephen Joseph Theatre is fully accessible, with level access to the Box Office and disabled toilets, a wheelchair lift to the Shop and a passenger lift giving access to both The Round and McCarthy auditoria. Some seats in The Round and The McCarthy may involve climbing stairs, please advise staff when booking if you have any specific seating requirements. There are designated wheelchair spaces in both theatres.
All spaces are next to a seat for your escort and are easily accessible from the lift. We try to accommodate all requests for special requirements, but please let us know at least 24 hours before you arrive.
Please notify the Box Office at the time of booking if you require wheelchair access.
The Round and the McCarthy have an infra red system and an induction loop. Patrons wishing to use headsets should book them in advance at the Box Office.
Parking and Transport
Evening parking: Railway Station car park approx. 30 metres (closes at 11pm)
Daytime parking: Blue badge holders can park on Hanover Road which runs behind the theatre 20 metres (approx.)
Bus stops are directly opposite the theatre.
There is a taxi rank directly opposite the theatre.
Wheelchair-friendly taxis: 01723 366366
Local Dial-A-Ride: 01723 354 434
(Evening service - Tuesdays and Thursdays).
Both Hanover Road and the Railway Station are very accessible places for being dropped off and being picked up. Staff can wait with you, or meet you there (on request).
Other than Hanover Road the nearest disabled people parking bay is on Albermarle Crescent (approx. 100 metres into the town centre).
If you do have any comments or require further information contact us on 01723 370540 or email us.
Sign Language Interpreted performances
All Stephen Joseph Theatre shows have at least one performance which is interpreted in British Sign Language.
Please inform the Box Office when booking that you will be watching the signer.
Audio Described performances
All Stephen Joseph Theatre shows have at least one performance that is audio described for blind and partially sighted customers. The on-stage action is relayed through the headsets by a professional audio describer. We offer Touch tours before each audio described performance giving a guided tour of the set.
Open Captioning
The Stephen Joseph Theatre provides regular captioned performances. Captioning converts the spoken word on stage into text, which is displayed on a small digital box situated in the auditorium. Audience members who are deaf or hard of hearing can follow what is being said and by whom. Sound effects are also included.
Please state at the time of booking that you require a seat with a view of the caption box.
Audio programmes are available free on request, the evening of an audio described performance.
We welcome Access Dogs at the theatre. They can stay with you in the auditorium if you wish or be looked after by a member of staff. Please inform the Box Office that you will be bringing an Access Dog.