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Access

Your Visit


On this page:

- Overview of accessibility at the SJT including our Access Requirement Register
- Upcoming accessible performaces
- Age guidance
- More info on open captioned, signed, relaxed and dementia-friendly performances/screenings.



The Stephen Joseph Theatre has:

- Level access to Box Office and accessible toilets
- Wheelchair lift to the Shop
- Passenger lift access to The Round and McCarthy auditoria
- Designated wheelchair spaces in both theatres, easily accessible from the lift and next to an accompanying seat for your escort
- Front row level access is available for many shows on request

Please note: many seats in The Round and The McCarthy involve climbing or descending stairs, please advise staff when booking if you have any specific seating requirements.

We try to accommodate all requests for access requirements and wheelchair access, but please let us know at least 24 hours before you arrive or at the time of booking.

Access Requirement Register
We now have a free Access Requirement Register in order to improve our service to you. This service will enable patrons with access requirements to book the seats they need quicker and easier, including online bookings when those seats might otherwise not be available. For more details please click here.

Induction loops
are provided in both auditoriums for customers with hearing aids

Assistance Dogs
are welcome to stay with you in the auditorium or can be looked after by a member of staff. Please inform the Box Office that you will be bringing an assistance dog.

Pricing
If you have any access needs, you and one carer (if needed) can purchase ticket at the lowest ticket price currently available for your chosen performance.

We are proud to be Dementia Friendly - find out more about specific Dementia Friendly events we have on here.

If you have any queries about accessibility at the SJT or require further information please contact us on 01723 370540 or you can email us.
 

Upcoming accessible performances:

Jadek, on (Wednesday 9 November, 7.45pm) includes an audio description - please book through the box office in advance.


Open Captioned

The Monstrous Heart: Thursday 17 October, 7.45pm
Treasure Island: Fri 27 Dec, 1pm

Relaxed
Treasure Island: Friday 13 December, 11am

Signed (BSL interpreted)
The Monstrous Heart: Thursday 17 October, 1.45pm
Noel Narwhal Knows It All: Sunday 22 December, 10.30am
Treasure Island: Sat 28 Dec, 1pm

Dementia-friendly
Next performances TBC

Age & Content Guidance

This information is provided as a guide only, you are the best judge of what you or your children will find acceptable or not. Please also bear in mind that due to the nature of live theatre, the emphasis and staging - particularly in the Round - can vary the impact significantly. Please note that on occasion our age guidance may change during the rehearsal period. If you have any concerns at all, please consult withour box office team.

0+ Fun for all kids including babies & toddlers
6+ Great family show
8+ Nothing to offend so older kids would enjoy
12+ Some adult themes may be discussed and/or contains some mild swearing
14+ Contains some strong language and/or adult themes
16+ Contains noticeable strong language and/or adult themes

Babies under 18 months are able to attend any shows marked 0+ for free, but due to fire regulations they will still need a ticket. These need to be obtained from the Box Office. On other SJT-produced family shows, we would recommend you book tickets for the relaxed performance, as this is designed specifically for audience members who may need to move or make noise during the show (see below for more info on relaxed shows).

Open Captioning

The Stephen Joseph Theatre provides regular captioned performances where the spoken word on stage is converted into text and displayed on a small screen hung above the stage. Audience members who are deaf or hard of hearing can follow what is being said and by whom. Sound effects are also included. Please state at the time of booking that you require a seat with a view of the caption box.

Open captioning for films
Some of our films screenings will be open captioned to enable Deaf or hard of hearing customers to enjoy the cinema. Captioned screenings will be highlighted at the time of booking. 

Signed Performance (BSL)

Some performances will have a sign language interpreter translate the show into British Sign Language. Please ensure you notify box office when booking your seat if you require this service as there are optimum seats that you will need to sit in in order to enjoy this experience fully. 

Relaxed Performances and Screenings

Relaxed performances and film screenings are designed for anyone who would benefit from a less formal, more supportive atmosphere. This might include people on the autism spectrum, those with sensory or communication disorders, those with learning disabilities and families with under 1s (for this reason we are unable to have relaxed screenings of films with a 15 or 18 classification).

Relaxed performances may vary depending on the production but for film screenings and most plays they will have reduced sound levels, and low lights will be left on. It’s fine to make noise, move around or leave the auditorium.

Dementia Friendly Performances

We are proud to be Dementia Friendly - find out more about specific Dementia Friendly events we have on here.

We are working with our local Dementia Action Alliance and individuals living with dementia to make these events as accessible as possible. Some technical adaptations to the show may take place, flexible seating options and a relaxed attitude to audience responses and movement in the auditorium. We will have provision within our front of house space for a quiet room, clearer visual markers and signage and additional staff to sensitively and respectfully welcome people living with dementia and their supporters to this show.

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funded by
Arts Council England
Whitby-Scarborough-Filey Borough of Scarborough
Discover Yorkshire Coast