In our work we meet many children and vulnerable adults who are potentially at risk for a variety of reasons. We aim to create a safe environment in which no child or vulnerable adult will experience harm or exploitation during their contact with us.
The Stephen Joseph Theatre is committed to:
Complying with relevant UK laws and standards and ensuring local legal compliance
Valuing, respecting, and listening to children and vulnerable adults
Minimising and managing situations where abuse could occur, through maintaining strong protection systems and procedures including planning, risk assessment and safeguarding systems
Sharing safeguarding best practice and information regarding safeguarding concerns with relevant parties, maintaining confidentiality so far as possible and involving children and adults where appropriate
Taking action and investigating suspected abuse proportionately and appropriately.
You can read our full Safeguarding Policy here.
FAQ's
Re-sales & exchanges: We must have the ticket at the Box Office in order to perform a re-sale or exchange. We regret we cannot refund money but four or more days prior to the performance we will exchange it for an alternative performance, within three days of the performance we will attempt to re-sell the ticket on your behalf. Both services are subject to a charge of £1.50 per ticket. Latecomers: Anyone arriving once the performance has begun will not be admitted until a suitable break which, on occasion, may be the interval. Content: Where possible we do indicate if strong language and/or adult content is used. Customers are advised to contact the Box Office with any concerns before booking tickets. Please note: the re-sale of tickets is prohibited.